VITA / Tax Prep Program

PLEASE NOTE: The online portal will be closing October 1, 2024 to allow us to finish returns already submitted and prepare for the upcoming season. The portal will reopen February 2025.

Please note: Current users can still access their accounts using the Get Started link below.

Thank you for choosing our safe and secure online portal to start the tax filing process. United Way of Northern New Jersey partners with the IRS, Norwescap, and Greater Providence Missionary Baptist Church to offer low- and moderate-income families and individuals free tax preparation services through the Volunteer Income Tax Assistance (VITA) program. If your income exceeds the amounts listed below, we cannot prepare your tax return. However, if your income exceeds these limits and you have special circumstances causing you economic hardship, please email United Way Tax Prep or leave a message at 973.993.1160, x521 and a tax specialist will return your call.

Income Limits:
  • Single taxpayer: $80,000
  • Married taxpayers with no children: $90,000
  • Taxpayer(s) with children: $100,000
Before using our free tax preparation service, you will need the following files readily available:
  • Digitized/Scanned copies of Social Security card or ITIN letters for all persons on your tax return.
  • Digitized/Scanned copy of your photo ID (such as valid driver's license) for you and your spouse.
  • Digitized/Scanned copies of tax documents such as Forms W-2, 1099, 1098, 1095.
  • Valid, working email address.
  • Valid, working mobile phone number.

Note: The only types of attachments/uploads that we accept are image files (e.g. - .bmp, .gif, .jpg, .jpeg, .png), Word files (e.g. - .doc, .docx), PDF files, Text files (e.g. - .txt), or Excel files (e.g. - .xls, .xlsx). No other file formats are accepted. In addition, each file can be no larger than 16 MB (16 Megabytes) in file size.

If you're ready...Let's get started! Please choose your option below:

The Online (Faster) Option

Our online intake process serves as a fast, secure, and convenient way to file your taxes. You simply need any internet-connected computer or smartphone. Once you finish submitting information and digitized/scanned documents, you will meet virtually with an IRS tax law-certified volunteer to answer any questions and review your return before it’s filed.

Need help?

If you're not ready yet for the online intake process, or you have questions or comments, that's ok, feel free to review our FAQs, learn more about the program, or contact us to schedule an appointment for virtual assistance.

The Offline (Slower) Option

If you do not have the technology readily available to use this portal via our online intake process, that's ok, we do offer other, offline options. Bear in mind, the following options will make the preparation of your tax returns much slower than using the online portal. The options below might also require you to visit the facilities of participating volunteer sites and/or rely on postal services. Limited drop-off appointments are available.

If you're still interested in an offline option, please choose one of the following: